One of the most important measures to combat COVID is the concept of social distancing, and one of the simplest and most effective ways to use social distancing is to eliminate crowds and queues. Due to COVID-19, especially this new variant of Corona Virus- Omricon, many of us are again trying to maintain social distancing as we line up outside shops, pharmacies, and restaurants.

Travel exposure: Airports, airplanes, bus stations, buses, train stations, trains, public transportation, gas stations, and entertainment venues are places where physical distance may be difficult and poorly ventilated. Participants' behavior during the event: During the event, people exhibiting interaction with other people outside their family, singing, yelling, not keeping physical distance, or wearing masks consistently and correctly increase the risk.

Now, the question is how to serve customers while minimizing the safety risks. What should you do? Don't worry! We have got your back.

LOsetheLine Virtual queues allow customers to access services without physically waiting on the network. With the help of a virtual queue management system, customers can use mobile tickets to queue remotely-an online ticket that can be viewed on a mobile phone. With mobile and virtual queues, people register online or schedule a time to pick up goods before visiting the store.

This article will explain how a virtual queue system could be an effective post-pandemic strategy. Here we go!

Replacing Physical Lines With Virtual Queues to Maintain Social Distancing

Contactless Delivery Approach

LOSEtheLine Virtual Queue Management System replaces physical interactions and touchpoints with digital solutions. With the advent of the pandemic, various business verticals have been able to experiment with new services. Particularly, the current need for contact-less delivery methods.

Customers still expect Businesses to:
• Ensure that groceries, food, and medications are delivered on time • Continue to offer contactless payment options for groceries, food, and medications • Offering pickup and delivery

Manage customer flow and staffing

With LosetheLine, you can also implement an Online Appointment System in your establishment so that you can decide how many slots of appointments you will have available. With this feature, you can limit the number of visitors on-premise at any given time. Also, you can allocate your staff according to their availability and customer demands.

Communicate clearly with both your customers and staff

The customer experience must be seamless from beginning to end. Whether they are on or off-premises, you can keep them informed about booking confirmations, reminders, expected waiting times, or any changes by email or SMS notifications.