LOSEtheLine for Government
Security, comfort and convenience is what governments strive towards as they service their constituents. In today’s climate, people require more government services but because of new restrictions, receiving those services in many cases require waiting in extremely long line ups. Governments of all levels have been struggling to find a solution to reduce line ups and service visitors in a security and efficient way. Lose The Line is the solution that can help. Using the complete functionality of Lose The Line, government service organizations can now provide multiple options for their visitors to receive the service in a convenient and secure manner. These include options for Walk-ups, Reservation/Appointments and Waitlists.
Walk-ups
Lose The Line eliminates the need for physical line ups. Managing visitors that require same day service can be chaotic. Visitors can wait hours in line and in some cases not even receive service after waiting so long. LOSEtheLine replaces the physical line. The Lose The Line app will instantly give visitors a place in the queue with an estimated wait time. As people get served, the position and wait times will immediately be updated so visitors know exactly how many people are in front of them and how much time they have until they need to return.
Benefits of LOSEtheLine
- Visitors wait in the security and comfort of their own private space as they wait for their turn to be served.
- Avoid waiting in inclement weather such as cold, rain or heat.
- Can create high satisfaction levels among constituents due to the convenience of multiple options for being served.
- No waiting in line means people do not have to take off more work than necessary and parents can better arrange for child care. Overall time management would be positively affected.
- Vulnerable groups will be removed from harm’s way
- Environmentally friendly. Hours long car line ups for drive through testing will be a thing of the past.
How does it work?
As guests arrive at the service location, within the permitted distance, they simply open the Lose The Line app or scan the QR code and put themselves immediately in the queue. All without interacting with anyone. After receiving their position and estimated wait time, they will continue to receive real-time position and estimated wait time updates and alerts on their mobile phone.
